About Us
We have used our 18+ years of experience in the Mailing
Equipment and Postal Software Industry to bring you, our clients
we rely on, an easy, secure and accurate way to order and track your
mailing supply orders. After your 1st order, or if you
subscribe to our newsletter, we will on occasion contact you with
News and Discount offers to show our appreciation of you patronage.
We will not: email you the newsletter or special offers more
than once a month or sell your contact information, page down
for more information.
For Information, questions or support on a
current order, please reply back to your original order email or log
into your account, click the order in question, then click email.
Return / Cancellation Policy
Equipment comes with 30
day warranty unless stated otherwise and will be repaired and
returned if needed. All Sales are Final and can not be returned for a
full refund. However this can be an added value option and would be
stated on your order. In which case the machine can be returned for
full refund with RA Number after calling 866 471-6764 and receiving
your RA number as long as you have not excessively used or damaged
the equipment. Equipment can not have been used for more than 20,000
cycles. Buyer pays all shipping, handling, consumables and labor
charges. An example of labor charges would be our technician needing
to spend an hour cleaning peanuts out of the machine. Feed rollers
worn and need to be replaced.
Supplies can be
returned within 30 days if unopened. 30 days if opened and
being returned due to manufacturer defect. Credit will be issued if
merchandise has a manufacturer defective and is verified as such by
us. If damaged by improper use, cleaning, storage or
mishandling no credit will be issued. Shipping charges are not
refundable.
To make a return reply back to your order
confirmation email stating what you need to return and why.
Then ship the product back to Supplies For Mailers 8 Roland
Ave Feasterville, PA 19053, please include a copy of the
email in the box! Credit will be issued within 30 days of
return and review.
Equipment and Parts are subject to a 20%
restocking fee plus freight. See Equipment above for full details
Phone and Fax Order Policy
Orders placed
via phone or fax will be charged a $10 processing fee. Some of
our pricing is Internet only pricing and only available to orders
placed online.
Shipping Policy
Orders will be shipped within 1 working
day of completed payment processing. With the exception of back
ordered product, in such case, buyer will be notified of back order
via email, and estimated delivery date, then given the option to
cancel the order. For shipping purposes the working day ends at 3:30
EST, on occasion we can ship as late as 5:30 EST.
International orders
Must be over $200.
All international orders under $200 will be canceled and refunded
Information and Picing Errors
In
the event that we make a data entry error that effects your order, we
will notify you of the price correction and give you the option to
cancel the order. This error could be product pricing or more
commonly shipping charges. We reserve the right to modify or
cancel any incorect order and refund your payment.
Bank-Returned Checks: A $35 charge will be
assessed for each bank-returned check, including checks on which
payment has been stopped.
Payment Collection: You agree to pay any
and all Fees associated with collecting payment / debt.
Payment not recieved within 30 days from shipment will be charged a
$10.00 collection fee and increw interest at 2% or the maximum
allowed by state which ever is higher.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Supplies For Mailers website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Ex (Drop Shipments)
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive and update you on your order status. Such addresses are not used for any other purpose and are not shared with outside parties, unless you have subscribed to our newsletter.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you a newsletter subscription.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by clicking the Log-In button then clicking the "Personal Profile" link. We use this procedure to better safeguard your information.
How To Contact Us
Should you have other questions or concerns about these privacy policies, or your order, please send us an email at admin@suppliesformailers.com and referance your order number or reply back to your order confirmation email. As a last resort call 215-774-1405 and have your order number and account information ready.
Subject to change without notice.
