Covid-19 Statement
Click here for "All For Mailers Inc. and Supplies For Mailers Coronavirus (Covid-19) Operations Statement."
About Us
How do I know your supplies are any good?
"There's a lot of low-quality parts and supplies being sold out there, and we focus on selling and servicing reliable products with service contracts. We can't afford to sell inferior items. Low-quality supplies and parts can lead to numerous service issues, and coming from a service background, I want to avoid that at all costs. Dealing with these problems could put us out of business!"
By James Angst, President
Over the years, Supplies For Mailers has become a premier source for high-quality supplies, consumables, spare parts, and technical services for mailing operations. We offer a wide array of mailing products and services designed to help you maximize your mailing budget. Our products are manufactured to enhance efficiency while adhering to the highest standards. Supplies For Mailers provide both OEM and re-manufactured products, allowing you to reduce expenses without sacrificing quality or efficiency. The combined strength of All For Mailers and Supplies For Mailers ensures you have the right tools to support your operations effectively. All For Mailers, Inc., doing business as Supplies For Mailers, supplies a diverse range of equipment, software, and support solutions specifically for the print, mail, and finishing industries. We feature new and used equipment from trusted companies such as RENA, Neopost, Hasler, Astro, Pitney Bowes, Accufast, and Secap, all at prices that fit any budget. If you're working with a tight budget, submit your request to the All For Mailers team. We will search the marketplace, secure the unit you requested, facilitate refurbishment, and present you with the machine you need. With All For Mailers, "the right equipment for your needs is only a phone call away." "The equipment sale is just a small part of what we offer our customers," says James Angst. "Installation and training services are included with each sale to ensure ongoing optimal machine performance." Our dedicated staff, with over 20 years of industry experience, is always ready to help you find the right solution for your needs.
All For Mailers operates a supply division, Supplies For Mailers, which is focused on being the go-to source for supplies and consumables specifically designed for the equipment we represent and sell. Our equipment solutions are further enhanced by the supply and consumable products offered by Supplies For Mailers and our knowledgeable staff. All equipment is sold with a 90-day warranty, providing extra peace of mind. Additionally, any supply item purchased is guaranteed to work within the specifications of the equipment you operate.
For information, questions, or support on current orders, please reply to your original order email or log into your account, click the order in question, then click email.
Return / Cancellation Policy
Equipment has a 30-day warranty unless stated otherwise and will be repaired and returned if needed. All Sales are Final and can not be returned for a full refund. However, this can be an added-value option and would be stated on your order. In this case, the machine can be returned for a refund (minus 3% credit card and processing fees) with an RA Number after calling 866 471-6764 and receiving your RA number as long as you have not excessively used or damaged the equipment. Equipment can not have been used for more than 20,000 cycles. The buyer pays all shipping, handling, consumables, and labor charges. An example of labor charges would be our technician needing to spend an hour cleaning peanuts out of the machine. Feed rollers were worn and need to be replaced.
Supplies can be returned within 30 days if unopened. 30 days if opened and returned due to manufacturer defect. Store credit will be issued if merchandise has a manufacturer defect and is verified as such by us or if needed by the manufacturer. No credit will be issued if damaged by improper use, cleaning, storage, or mishandling. No refund will be issued if the only problem is that it is not working correctly for your current job or the item you are currently printing on. Shipping charges are not refundable. Supplies For Mailers - All For Mailers Inc. has the sole discretion as to whether a store credit or refund is issued. Often, the item must be inspected by the manufacturer; this process can take a few weeks to get the results. Rena Mach Tanks / M-Jet. We can only cover tanks / M-Jet parts if you purchased the printer from us, All For Mailers Inc. If you did not purchase the printer from us, we can not warranty the tanks/parts. Differences in labeling, the coloring of packaging, or any packaging/labeling are NOT valid reasons for returning any product. All equipment parts sales are final and without warranty unless installed by an All For Mailers authorized technician.
To make a return, reply to your order confirmation email stating what you need to return, why it's being returned, and the tracking number for the return. Then ship the product back to:
The address is shown on the shipping label.
If you no longer have the shipping label, email us, and we will most likely instruct you to return it to the following address.
Supplies For Mailers
Attn: Returns
8 Roland Ave Feasterville, PA 19053
Please include a copy of the email in the box. Credit in the form of a Gift Certificate will be issued within 30 days of return and review.
A
ll items are subject to a 20% restocking fee plus freight.
We only enforce the restocking fee on rarely ordered items or on items going back to a manufacturer that will charge us the fee. See Equipment and Parts above for additional details.
Shipping Notice
During temperature periods, extra care must be taken when ordering and shipping ink! This is a precautionary measure that is necessary to protect the integrity of your fluids.
We highly recommend not having your ink sitting overnight in freezing temperatures! Ground orders should not be shipped until the weather forecast does not present the possibility for the product to freeze during transit.
Ground shipments can be made, but they are not guaranteed for climate control. However, overnight shipments are usually okay because the product continually moves and gives less time to freeze.
Please be advised that Supplies For Mailers - All For Mailers cannot warrant products after they freeze. There is no guarantee that the inks we ship from our plant will return to their approved chemical state when they thaw out. So please exercise caution when placing your order, mainly if the product will be in transit over the weekend! This could expose your ink to extended periods of freezing temperatures.
If you have questions or concerns, don't hesitate to contact us.
Holiday Schedule
Closed:
January 1
May 25th-28th
September 3
November 25th and 26th
December 23rd - January 3rd
Phone, Email, and Fax Order Policy
Orders placed via any method other than this online store (for example, email, phone, fax, etc..) that are under $500 are subject to a $10 processing fee. Some of our pricing is Internet-only and only available for online orders.
Shipping Policy
Due to unpredictable supply chain issues and an inability to get accurate shipping estimates from suppliers, we can not guarantee shipping times until further notice. We do not refund shipping charges under any circumstances. For now, this statement supersedes all shipping policies below.
Orders will be shipped within one working day, M-F, of completed payment processing. Except for back-ordered products, in such cases, the buyer will be notified of the backorder via email and the estimated delivery date. For shipping purposes the working day ends at 3:30 EST, on occasion we can ship as late as 5:30 EST. At this time, All tabs /wafer seals ship from the factory in NC. Except for orders for single rolls and small cases of rolls of 5,000 less than 100,000 per case, they ship from PA. Meter tapes ribbons and cartridges, usually ship from PA, if we are not able to complete the order they will ship from the factory. Equipment parts and ink, if we do not have it in stock, it will ship from the factory, because of this we can not guarantee delivery times on equipment parts. So, if you need a part ASAP, you should order it from Next Day Air because it could be shipped from the opposite side of the country. We are not responsible/liable for any delays in the shipping process after the package is picked up from our facility or our supplier's facility.
International orders
The order must be over $200. All international orders under $200 will be canceled and refunded. As the customer, you are responsible for all VAT and/or Import taxes. We do not collect those fees/taxes.
Information and Picking Errors
If we make a data entry error that affects your order, we will notify you of the price correction and give you the option to cancel the order. This error could be product pricing or, more commonly, shipping charges. We reserve the right to modify or cancel any incorrect order and refund your payment.
Bank-Returned Checks:
If your check is returned for insufficient funds, you authorize your account to be electronically debited or bank drafted for the check, plus any applicable fees. Using a check for payment is your acknowledgment and acceptance of this policy and its terms and conditions. For information about the CHECKVELOCITY program, 800-430-2370 / http://www.checkvelocity.com
Payment Collection:
You agree to pay any and all fees associated with collecting payment/debt. Payment not received within 30 days from shipment will be charged a $10.00 collection fee and interest at 2% or the maximum the state allows, whichever is higher.
Payment Method Surcharges and or Additional Fees:
Some Manufacturers have a minimum purchase requirement varying from $50 to $100. If the order is under the required amount, they charge us a fee that ranges from $15 to $50. If your order incurs a fee, we will contact you and advise you of your options. The most common options are paying the additional fee, increasing your order, or having us combine it with our next order, which will delay the shipment. For NCNR items, see the statement at the bottom of this page.
Our Commitment To Privacy and Security
Your privacy is very important to us! To help secure your information remains private we've gone the extra mile and purchased an Extended Validation Security Certificate! When you log in and thru-out the checkout process you should see a notification in your browser showing your connection to our website is secure! See the example below.
What does this mean to you?
nsProtect™ Secure Extended Validation:
EV Certificates provide a higher level of validation and are available to all business and government entities but not to individuals. The EV process is more rigorous and detailed than any other SSL Certificate. It requires additional steps, including obtaining signatures from several people within the applying company, legal verification of the business's existence, etc. You move through the various stages of validation using Network Solutions Account Manager. Email communications will also be sent to assist you in the process.
EV Certificates provide additional visual assurance by turning your browser address bar green (when using modern browsers like IE7).
Green Address Browser Bar
The Green Address Browser Bar differentiates your site from the competition and gives customers an extra visual assurance that your site is safe and credible.
State-of-the-Art Data Encryption
With data encryption up to 256 bits, nsProtect™ Secure Xpress converts your data into virtually impenetrable code that is safe from hackers and identity thieves.
$1 Million Guarantee for Your Customers
Provide your customers with the extra assurance that their transactions are protected on your website. nsProtect™ Secure Extended Validation comes with a $1 million guarantee protection for your customers if they should incur losses resulting directly from an online credit card transaction while visiting your website. If the loss is a result of a miss-issued certificate, your customer will receive reimbursement of up to $1 million.
See All Features
To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make regarding the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Supplies For Mailers website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:
Name
Company
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
The Way We Use Information:
We only use the information you give us about yourself when you place an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Ex (Drop Shipments)
When you place an order, we only use the information you provide about someone else to ship the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer emails, update you on your order status, and send update emails once a month. Just so you know, such addresses are not used for any other purpose or shared with outside parties unless you subscribe to our newsletter.
You can register on our website to receive our newsletter and updates on our new products and services. The information you submit will not be used for this purpose unless you subscribe to our newsletter.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above, without giving you an opportunity to opt-out or otherwise prevent such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Also, take a look at Our Commitment To Privacy and Security above.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by clicking the Log-In button and then clicking the "Personal Profile" link. We use this procedure to safeguard your information better.
How To Contact Us
Should you have other questions or concerns about these privacy policies or your order, please email us at admin@suppliesformailers.com and reference your order number or reply to your order confirmation email. As a last resort, call 215-774-1405 and have your order number and account information ready.
NC/NR - NCNR- Non-cancellable / Non-returnable Products Sales Conditions
Buyer hereby acknowledges that all orders for unique, custom, value-added, and other non-standard and/or non-franchised products ("NC/NR Products") placed with All For Mailers, Inc., or Supplies For Mailers, SuppliesForMailers.com ("Seller") are non-cancellable and non-returnable, including but not limited to, NC/NR Product(s) ordered under such purchase order numbers listed below. No return of NC/NR Product(s) will be accepted by Seller unless installed by an All For Mailers Inc. authorized technician and confirmed by the technician as defective and only with a returned material authorization number ("RMA No.") which shall be issued at the Seller's sole discretion.
Seller shall not be liable for failure to fulfill the purchase orders listed below or for delays in delivery due to causes beyond its reasonable control, including but not limited to acts of God, acts or omissions of the other party, acts or omissions of civil or military authority, Government party, acts or omissions of civil or military authority, Government priorities, material shortages, fire, strikes, floods, riots, war, and delays in delivery or transportation. The time for performance of any such obligation shall be extended for the period lost because of the delay.
Seller makes no warranty, express or implied concerning NC/NR Product(s) IN PARTICULAR, SELLER MAKES NO WARRANTY RESPECTING THE MERCHANTABILITY OF THE NC/NR PRODUCTS OR THEIR SUITABILITY OR FITNESS FOR ANY PARTICULAR USE OR PURPOSE OR RESPECTING INFRINGEMENT. However, Seller will transfer to the buyer whatever transferable warranties and indemnities Seller receives from the NC/NR Products manufacturer. BUYER SHALL NOT, IN ANY EVENT, BE ENTITLED TO, AND SELLER SHALL NOT BE LIABLE FOR DAMAGES, WHETHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL OF ANY NATURE INCLUDING, WITHOUT BEING LIMITED TO LOSS OF PROFIT, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEAD, INJURY TO REPUTATION OR LOSS OF CUSTOMERS. BUYER'S RECOVERY FROM SELLER FOR ANY CLAIM SHALL NOT EXCEED BUYER'S PURCHASE PRICE FOR THE PRODUCTS IRRESPECTIVE OF THE NATURE OF THE CLAIM, WHETHER IN CONTRACT, TORT, WARRANTY OR OTHERWISE.
The parties agree that the conditions of sale of the NC/NR Product(s) hereunder shall prevail, notwithstanding contrary or additional terms and conditions in any purchase order, acknowledgment, confirmation, or any other form or document issued by either party affecting the purchase and/or sale of the NC/NR Product(s).
Subject to change without notice.